Ocado boosts local employment
9 July 2012
Leading online food retailer Ocado has begun recruiting staff for its new Customer Fulfilment Centre (CFC) at IM Properties’ Birch Coppice Business Park.
Ocado is employing more than 2,000 people from the North Warwickshire and Tamworth areas to work at the £210 million distribution facility which is due to open in early 2013 and provide a vital boost to the local community and economy.
Liam O’Mahony, Senior Operations Manager at Ocado, said “We are proud of the team that we are creating at our new CFC in Dordon and we want to attract the right people that share our passion for outstanding service. We are committed to creating employment for local people and are already forging strong links with the local council, community and Job Centre Plus in Atherstone to support this.”
Below, new Ocado CFC staff members Lee Barnes and Miles Orton describe the recruitment process they underwent as well as their new roles and the training they receive.
My name is Lee Barnes and I applied for the position of Personal Shopper Tester through the Job Centre in Atherstone.
It was apparent throughout the recruitment process for the role that Ocado were not just looking for any ordinary warehouse operative. This was reinforced on my first day of working at Ocado when it became apparent that they were looking to employ people with the right attitude. This is why the recruitment process was so thorough because successful candidates would have a lot of time and training invested in them to help them develop.
On my first week with the company I went to the main site in Hatfield to undergo training. During my Hatfield experience we were trained on the following; Inbound, Outbound, Picking and Packing, MHE (PPT and Counterbalance) and I also completed a First Aid course after starting at Dordon. When I started at the Dordon site, I was involved in system and MHE testing which helped me to get a get a greater understanding of the new machinery and systems being installed in the state of the art facility. This was a real eye opener as this facility is an amazing place with a lot of room for development and progression.
After 13 weeks of working for Ocado I have been given the opportunity to work within the IT department as Helpdesk support, which for me is a brilliant chance to progress in an area that I am extremely interested in. This has shown me that if you have the right attitude and have the right qualities, then Ocado will fully support you and will give you the training you need to develop you. They are a great company to work for and I have thoroughly enjoyed my first 3 months and I am looking forward to an exciting future with Ocado.
My name is Miles Orton. I recently found out about Ocado through the Job Centre in Atherstone where I applied for the job of Personal Shopper Tester, soon after I received a call asking me take a test to see if I was eligible to proceed with my application. The test was a numeracy and logic test. On passing the test, I was invited to a formal interview and assessment. Ocado said they would then get back to me. I could tell that Ocado were looking for a high calibre of employee with a good attitude as the recruitment process was very thorough but it seemed like a great place to work.
I was successful and so I was asked to go to Hatfield for a week where I would broaden my knowledge of the company and gain experience and receive the training that I needed to work effectively within Ocado. I attended two extensive training courses in my first few weeks with the company these were on MHE (PPT and Counterbalance Forklift) course and a three day First Aid course which I went on after starting at CFC Dordon.
In my first 9 weeks at Ocado, I have learnt about how the operation works covering Goods In, Dispatch, Pick Stations and Automation. In my specific role as a tester I have gained vital knowledge about the whole operation which will help me to progress within the company.
There are many opportunities to progress at Ocado which has become evident as two of my colleagues have been promoted already. I’m really enjoying the atmosphere and the great team that we are building.
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